Advice Line 24/7

Specialist palliative care advice and support for healthcare professionals and families caring for patients with life-limiting illness

Specialist support when you need it

Our clinical advice line offers guidance and support to healthcare professionals, as well as patients, carers and families. Whether you need advice on managing symptoms, planning care or understanding hospice services, our experienced team is here to help.

What our team can advise on

We can offer support and advice about:

  • Managing symptoms such as pain, breathlessness, nausea or anxiety

  • Understanding end-of-life care and planning ahead

  • Changes in condition or increasing care needs

  • Whether hospice services may be appropriate

  • Coordinating care and accessing further support

Our aim is to provide reassurance, practical advice and specialist input when it’s needed most.

When you might want to call

You might find the advice line helpful when:

  • Symptoms are becoming harder to manage

  • You’re unsure what support is available

  • You have questions about hospice care

  • You feel worried about changes in health or wellbeing

We welcome early conversations and are here to support you.

How to contact the Advice Line, available 24/7

If you need advice or would like to talk through a situation, please call.