Advice line

Healthcare professionals involved in the care of a patient with palliative care needs can call our advice line on 01977 781456. 

The advice line  is available 24 hours/ seven days a week.

We can accept calls on the Advice Line on any issue relating to palliative care and can advise on:

  • the care available when there is a rapid change in a patient’s condition

  • controlling pain and other symptoms like nausea and vomiting

  • compatibility and appropriateness of particular drug combinations

The line will be answered by the senior nurse on duty. There is a consultant in palliative medicine on call 24 hours a day who is able to liaise with the senior nurse if needed. If the senior nurse is unable to respond to your enquiry, they will signpost you to an alternative member of the Hospice multi-disciplinary team or other healthcare professional, including but not limited to district nurse, social worker, senior palliative care consultant.

All calls to the advice line are reviewed at the Hospice’s referral meeting each weekday.

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