Advice line

Healthcare professionals involved in the care of a patient with palliative care needs can call our advice line on 01977 781456. 

The advice line is also available for patients, their carers and families. 

It is accessible 24 hours/ seven days a week.

We can accept calls on the Advice Line on any issue relating to palliative care and can advise on:

• the care available when there is a rapid change in a patient’s condition

• controlling pain and other symptoms like nausea and vomiting

• compatibility and appropriateness of particular drug combinations

The line will be answered by the senior nurse on duty. There is a consultant in palliative medicine on call 24 hours a day who is able to liaise with the senior nurse if needed. 

If the senior nurse is unable to respond to your enquiry, they will signpost you to a healthcare professional, including but not limited to district nurse, social worker, or senior palliative care consultant.