Catering order form

Name:
Company/Business name:
Address:
Contact telephone number:
Email:
Event date:	CalendarToday
Event time:
Event location:
Number of guests:
Requirements:
Special requirements and allergies:
I have read and agreed to the below Booking Terms and Conditions :
Occasionally, we may contact you about catering offers, our Hospice and ways to support. If you don’t want to receive further offers, tick the relevant box:	I don’t want to receive updates on the Hospice’s work, ONLY CATERING. I don’t want to receive any updates at all.
Security code:	Enter security code:

After submitting the form you should receive a confirmation email.

Booking Terms and Conditions

• Provisional bookings will be held for a maximum of 2 weeks from the date of the initial enquiry, after this time we reserve the right to cancel your booking without prior notification.

• Final numbers of your guests are confirmed with the completed order form. Any additional changes and requests must be made in writing.

• The customer will be liable for the full charges in respect of non-arrivals or reduced numbers.

• Your order form must be completed in full, along with any special dietary requirements and a full delivery address (if applicable).

• All details and prices are correct at the time of going to press but may be subject to alteration.

• Once a confirmed booking has been made, you would be advised in the unlikely event of any significant menu changes or price change.

• Free delivery for all orders over £100 for up to 10 miles.

Payments

• After submitted your order, you will receive an email with the payment link.

• Invoice balance must be paid in full, 7 days prior to the event.

• To confirm your booking, we might require 25% deposit at the time of your ordering.

Cancellation charges

• Up to 72 hours’ notice — 50%

• Less than 72 hours’ notice — 100%

Important information about food allergies

Our dish descriptions do not include all of the ingredients used, therefore, if you have any food allergy please speak to a member of our Catering Management Team at the time of booking to make them aware. We will provide you with detailed allergen information upon request. Any special dietary requirements must be submitted 2 weeks prior to the event date. Whilst we take every precaution to prevent cross-contamination, all our food is prepared in a kitchen where nuts, gluten and other known allergens may be present.

Please note:  all food items must be consumed within two hours from delivery time.

EVENT CATERING

Access and car park

Car parking within close proximity to the venue will be required for drop off and pick up.  Where suitable access at the venue is not available for use of trolley (e.g. stairs), this may incur additional charges.  

Cleaning

With the exception of the service area, The Caring Kitchen is not responsible for removing any rubbish or food waste at the event. 

Service area
A suitable sized and clean service area with hot and cold running water must be provided as appropriate to the type of event.

Weather
In extreme cases, The Caring Kitchen reserves the right to cancel any outdoor event due to inclement weather conditions.  No refund will be offered under these circumstances.    

Risk assessment 
The Caring Kitchen will undertake a risk assessment for all catering services provided for the event.  It is however the responsibility of the event organiser to ensure all other necessary risk assessments and an appropriate insurance is in place for the event. 

For more information email catering@pwh.org.uk or call 07917 184954.

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