Keeping checking this page for updates on Covid-19 in relation to the Hospice.

We are pleased to be able to accept visitors to patients who are not suspected or confirmed to have COVID-19. The following limitations will apply:

  • There is a maximum of two nominated visitors per patient. These must be the same two visitors.
  • Visiting is for two hours. Restrictions may be relaxed for patients being supported by the end of life care plan.
  • The Hospice will provide a Lateral Flow Device (LFD) test which nominated visitors will be required to take at home before each visit. If visitors test negative, they don’t have any symptoms and they haven't been in contact with anyone with symptoms or who are isolating in the past ten days they will be allowed to visit.
  • Visitors must wear a face covering when entering the Hospice and for the duration of their visit.
  • On arrival, reception staff will ask each visitor screening questions.
  • A member of the nursing team will then greet the visitor, ask screening questions and take a temperature reading.
  • Visitors will then be taken directly to the patient's room.
  • Visitors must remain in the patient's room, they are not allowed to walk around the ward.

How are we making sure we're Covid-19 compliant?
As a Hospice we are committed to ensuring the safety of our patients, visitors, staff, volunteers and members of the public across both the Hospice and our retail shops. We are fully compliant with all government advice and regulations, and we're actively monitoring guidance so we can implement changes effectively.
We have undertaken Risk Assessments for each of our shops, and for various activity at the Hospice, including the use of volunteers. Where possible, non-frontline staff are working from home indefinitely with ongoing support from their line-managers.  Staff that are required to work at the Hospice are adhering to social distancing and we have introduced a one-way system around the Hospice, social distancing  signage, extra hand washing points and temperature checks.

There are simple but effective ways to stop the spread of the virus;
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  •  try to avoid close contact with people who are unwell
  •  do not touch your eyes, nose or mouth if your hands are not clean.
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