Keeping checking this page for updates on Covid-19 in relation to the Hospice.

Important notice: Visitors must wear a face covering when entering the Hospice and throughout their visit. 

How are we making sure we're Covid-19 compliant?

As a Hospice we are committed to ensuring the safety of our patients, visitors, staff, volunteers and members of the public across both the Hospice and our retail shops. We are fully compliant with all government advice and regulations, and we're actively monitoring guidance so we can implement changes effectively.
We have undertaken Risk Assessments for each of our shops, and for various activity at the Hospice, including the use of volunteers. Where possible, non-frontline staff are working from home indefinitely with ongoing support from their line-managers.  Staff that are required to work at the Hospice are adhering to social distancing and we have introduced a one-way system around the Hospice, social distancing  signage, extra hand washing points and temperature checks.

Advice for visiting the Hospice:

We are  allowing visitors to patients  who are not presenting any COVID-19 symptoms, with the following limitations:
  • Visitors must wear a face covering when entering the Hospice.
  • There is a maximum of two nominated visitors per patient for open day time visiting, these must be the same two people, and contact details must be left with reception.
  • Visitors will be asked to leave the Hospice by 9pm to allow night staff to secure the building
  • Visiting is pre-arranged and visitors must call 01977 781455 in advance and to book their visiting time and answer screening questions.
  • Visitors must present at reception where they will be screened again.
  • Visitors must be well with no fever,cough  and not suffering from anosmia (a loss of smell/taste).If they live with anyone who is self-isolating they will not be allowed to visit.
  • Visitors must wear PPE forthe duration of the visit which will be provided by the Hospice.
  • Visitors must then proceed directly to the patients room.
  • Visitors must remain in the patients room, they are not allowed to walk around the ward.
  • There are no food or drink provisions on-site.
Any exceptions to the above restrictions must be agreed in advance by Nurse Manager. the Nurse in Charge can be contacted on 01977 781455.

This does not apply to patients with COVID symptoms.

To stay up to date: Please check this guidance  If you have any concerns about your potential exposure to the coronavirus infection, you should contact 111.

There are simple but effective ways to stop the spread of the virus;
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  •  try to avoid close contact with people who are unwell
  •  do not touch your eyes, nose or mouth if your hands are not clean.
Thank you for your understanding.
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